Politique de confidentialité

General Disclaimer

This privacy notice applies to SendiT (“the company,” “we,” “our,” or “us”) and describes how we collect, use, store, and share your personal information when you use our services, such as when you:

  1. Visit our website at: www.sendit-po.com
  2. Use our SendiT mobile app
  3. Interact with us through related actions, such as sales, marketing, or events

If you do not agree with our practices and policies, please do not use our services.

Welcome to our website. By continuing to browse and use this site, you agree to comply with and be bound by the following disclaimer, as well as our Terms and Conditions.

The information contained on this site is provided for general informational purposes only and is provided by www.sendit-po.com, the official website of SendiT. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the site for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You should conduct your own checks to determine whether the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage arising from the loss of data or profits, in connection with the use of this website.

Through this website, you may be able to link to other websites not under the control of www.sendit-po.com. We have no control over the nature, content, and availability of those sites. The inclusion of links does not necessarily imply a recommendation or endorsement of the views expressed within them.

We make every effort to keep the website and mobile app running smoothly. However, www.sendit-po.com
takes no responsibility for, and will not be liable for, the website or mobile app being temporarily unavailable due to technical issues beyond our control.

Our Commitment to Privacy

Protecting your privacy is important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used.

Information we collect

This notice applies to all information collected or submitted on www.sendit-po.com.au
, the SendiT website, and the SendiT mobile app. On certain pages, you may order services and/or make requests. The types of personal information collected on these pages include:

  1. First name / Last name / Full name
  2. Email address
  3. Australian residential phone number
  4. Australian residential address
  5. Passport
  6. Identity card
  7. Immi Grant Visa Notification (visa subclass)
  8. Driver’s license
  9. Cookies and tracking data

Cookies

To improve your experience on our site, we may use “cookies.” Cookies are an industry standard, and most major websites use them. A cookie is a small text file placed on your computer to remember your preferences. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that doing so may limit your ability to use the full functionality of the website.

Website & Mobile App Analytics

Our website and mobile app may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites. When accessing other sites from ours, we recommend reviewing their privacy policies.

www.sendit-po.com and the SendiT mobile app may also include interfaces with social networks such as Facebook, LinkedIn, Instagram, YouTube, and others. If you choose to “like” or “share” information from this site via these services, we encourage you to review that service’s privacy policy. If you are a member of a social network, these interfaces may allow the social network to connect your visits to this site with other personal information.

How We Use Your Information

We use the information you provide when you register, contact us, or fill out a form solely to complete that service and provide excellent customer support. We do not share this information with third parties without your consent.

We never use or share personally identifiable information you provide online in ways unrelated to those described above, except in the following circumstances:

  • When it becomes necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of the Terms and Conditions, or as required by law.
  • If SendiT is acquired by or merges with another company, you will be notified before your information is transferred and becomes subject to a different privacy policy.

Your Privacy

At www.sendit-po.com, we are committed to protecting your privacy as an online visitor and user of our mobile app. We use the information we collect about you to maximize the services we provide. We respect the confidentiality of the information you give us and comply with French Privacy Principles.

Storage and Security of Your Information

We receive and store any information you enter on our website, mobile app, or provide to us in other ways from time to time. You may provide basic contact information such as your name, phone number, address, and email address so that we can send you information or process your form. We may also collect additional information at other times, including—but not limited to—when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support team.

We may use the personal information collected from you for the purpose of providing you with direct marketing materials, updates about our website or mobile app, and information in the form of newsletters. This only applies if you have signed up or subscribed to these publications by providing your information to us. However, if you no longer wish to receive this information, you can notify us by email at any time and your request will be processed immediately.

Individual profiles and company details are not used for any other purpose. Information is only provided to a third-party supplier when required by law, for services you have purchased, or to protect our copyrights, trademarks, and other legal rights.

We respect the privacy of our online visitors. We may collect information through this website and our mobile app that can personally identify you. For example, we collect personally identifiable information that you voluntarily provide in order to respond to visitor questions and comments about us and our services, and to send electronic newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while it is in our possession or under our control. We will not intentionally share your Personal Data with any third party, except with our service providers who assist us in delivering the information and/or services we provide. To the extent that we share your Personal Data with a service provider, we will only do so if that provider has agreed to uphold our privacy standards as outlined in this policy. Some of our service providers may be located overseas and may not be subject to French privacy laws. Please contact us if you require specific details.

All non-personal information, communications, and materials you send to this website or by email, or that we obtain from third parties without confidentiality obligations, may be retained, used, and disclosed by us on a non-confidential basis. We are free to use and reproduce such information for any purpose. In particular, we are free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose, including developing, manufacturing, or marketing products.

Divulgation de vos informations

It may be necessary, from time to time, to disclose certain information, including your personal data, in order to comply with a legal requirement such as a law, regulation, court order, subpoena, warrant, judicial proceeding, or a request from a law enforcement agency. In addition, we may use your personal data to protect the rights, property, or safety of www.sendit-po.com, the mobile app, our customers, or third parties.

If a change of control occurs in one of our businesses (whether through merger, sale, transfer of assets, or otherwise), customer information, including your personal data, may be disclosed to a potential buyer under a confidentiality agreement. We would only disclose your information in good faith and where necessary, under the circumstances described above.

User rights

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, and port your personal data, as well as the right to restrict or object to its processing.

To exercise these rights, please contact us at: support@sendit-po.com.au

Third Parties

We do not sell or trade personal information or customer data. We will never disclose your personal information to a third party, except for the information necessary to fulfill services or products you have purchased, to protect the rights, property, or safety of www.sendit-po.com, the mobile app, our customers, or third parties, or as required by law.

However, we may use your information in a general, non-identifiable way (without mentioning your name) to create marketing statistics, identify user needs, and help us better serve our customers overall. We may also use the information you provide to improve our website, mobile app, and services, but only for these purposes.

Data Retention

We retain your personal data for as long as necessary to carry out the services requested and in accordance with legal obligations. Once these purposes are achieved, your data will be deleted or anonymized, unless a longer retention period is required by law.

Security

We strive to ensure the security, integrity, and confidentiality of personal information submitted to our website and mobile app. Our security measures are regularly updated in line with current technologies.

Links

This website and the SendiT mobile app may contain links to other websites and applications provided for your convenience only.

Links to third-party websites do not imply sponsorship, endorsement, or approval of those sites. Please note that we are not responsible for the privacy practices of these other websites. We encourage our users to review the privacy statements of every website that collects personally identifiable information when leaving our site. This privacy policy applies solely to information collected by this website.

Changes to This Privacy Policy

To keep our privacy policy up to date, this policy may change from time to time. We may modify this policy at any time, at our sole discretion, and all changes will take effect immediately upon being posted on this website. We encourage you to review our privacy policy periodically.

Contact

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at support@sendit-po.com.au. We will respond within 48 hours.